What is ISO 19701:2018?

ISO 19701:2018 is an international standard that provides guidelines for technical writing and documentation. It offers a comprehensive framework for organizing, structuring, and presenting information in a clear and consistent manner. This standard is widely used across various industries, including technology, engineering, healthcare, and finance.

Understanding the Key Elements of ISO 19701:2018

ISO 19701:2018 defines several key elements that are crucial for effective technical writing. These elements include content organization, language and style guidelines, document design and layout, and the use of references and citations. Let's take a closer look at each of these elements.

Content Organization

One of the fundamental principles of ISO 19701:2018 is to organize content in a logical and hierarchical manner. This means breaking down complex information into smaller, more manageable chunks and arranging them in a hierarchical order. The standard also emphasizes the importance of providing clear headings and subheadings, as well as using bullet points and numbered lists to improve readability.

Language and Style Guidelines

ISO 19701:2018 encourages the use of plain language and concise writing style. Technical jargon should be avoided or explained in simple terms whenever possible. The standard also recommends using active voice instead of passive voice, as it helps to make the text more engaging and easier to understand. Furthermore, consistency in spelling, grammar, and punctuation is emphasized throughout the document.

Document Design and Layout

ISO 19701:2018 provides guidelines on document design and layout to enhance readability and visual appeal. It suggests using appropriate fonts and font sizes, consistent formatting for headers and footers, and clear demarcation of sections through the use of borders or shading. The standard also advises using tables, diagrams, and illustrations to supplement the text and improve comprehension.

References and Citations

ISO 19701:2018 emphasizes the importance of providing accurate references and citations to support factual claims or to give credit to external sources. It provides guidelines on how to cite references within the document, as well as how to compile a list of references at the end. Following these guidelines ensures that the information presented in technical documents is reliable and can be verified if needed.

Conclusion

ISO 19701:2018 plays a vital role in setting standards for technical writing and documentation. By following its guidelines, organizations can ensure that their technical documents are well-organized, easy to understand, and consistent in style. Implementing these best practices not only improves the quality of technical communication but also enhances the overall user experience of the intended audience.