What is ISO 24057:2019?

ISO 24057:2019, titled "Guidelines for the writing of technical documentation in a controlled language," is an international standard developed by the International Organization for Standardization (ISO). This standard provides guidance and best practices for writing technical documents using a controlled language, ensuring clarity and consistency in communication.

The Importance of ISO 24057:2019

Effective communication is essential in technical documentation as it allows users to understand complex information easily. ISO 24057:2019 plays a crucial role in achieving this goal by offering guidelines for authors in using a controlled language. A controlled language restricts vocabulary, sentence structure, and grammar, making it easier for readers with diverse backgrounds and language proficiency to comprehend the content accurately.

By following ISO 24057:2019, technical writers can produce documentation that is clear, concise, and accessible, benefiting both the document's creators and its consumers. The standard helps streamline the translation process as well, reducing costs and time required for localizing technical documents into different languages.

Key Features of ISO 24057:2019

ISO 24057:2019 emphasizes several key features that contribute to effective technical writing:

Simplicity and Clarity: The standard encourages the use of simple, straightforward language, avoiding jargon, abbreviations, and complexities that may hinder comprehension.

Consistency: ISO 24057:2019 promotes consistent terminology and usage throughout the document, improving understanding and reducing ambiguity.

Structural Guidelines: The standard provides guidance on how to structure technical documents effectively, such as using headings, bullet points, and numbered lists to improve readability.

Visual Elements: ISO 24057:2019 suggests the incorporation of visual elements, such as diagrams, illustrations, and tables, to enhance understanding and engagement.

Implementing ISO 24057:2019

To implement ISO 24057:2019 effectively, organizations should consider the following steps:

Educate Technical Writers: Train technical writers on the principles and guidelines defined in ISO 24057:2019. This education will equip them with the necessary skills to write concise and clear technical documentation.

Standardize Documentation Process: Define a documented process for creating technical documents that aligns with ISO 24057:2019 standards. This involves establishing terminology databases, style guides, and using appropriate writing tools.

Review and Quality Assurance: Implement a review process to ensure compliance with ISO 24057:2019, including comprehensive editing, grammar checks, and validation against controlled language rules.

Continuous Improvement: Encourage feedback from users and reviewers to continuously improve the quality and clarity of technical documentation. Regularly update guidelines based on user suggestions and emerging best practices.

In conclusion, ISO 24057:2019 provides valuable guidelines for technical writers, enabling them to create clear and concise documentation using a controlled language. By adhering to these guidelines, organizations can improve communication, enhance user experience, and achieve greater efficiency in producing high-quality technical content.