What is ISO-TR 30326:2013?

ISO-TR 30326:2013 is a technical report published by the International Organization for Standardization (ISO). It provides guidance on the preparation and production of easy-to-understand instructions for use, in particular, those related to consumer products. These instructions are intended to facilitate comprehension and promote safe usage.

The Importance of Easy-to-Understand Instructions

Clear and concise instructions are crucial for users to fully comprehend how to operate a product. Difficult-to-understand or poorly-translated instructions can lead to user confusion, frustration, and even accidents. ISO-TR 30326:2013 emphasizes the significance of creating easy-to-understand instructions that are tailored to the target audience.

Guidelines for Writing Easy-to-Understand Instructions

ISO-TR 30326:2013 outlines various guidelines to help authors create effective instructions:

Simplify language and avoid technical jargon: Use plain and straightforward terms that are familiar to the target audience.

Use visuals: Incorporate diagrams, illustrations, and other visuals to aid understanding, especially for complex operations.

Structure content logically: Arrange information in a logical sequence, following the user's expected flow of operation.

Consider user characteristics: Take into account the user's level of experience, education, age, and any potential limitations they may have.

Benefits of ISO-TR 30326:2013 Compliance

By adhering to the guidelines set forth in ISO-TR 30326:2013, manufacturers can reap several benefits:

Enhanced user experience: Clear instructions reduce user frustration and increase satisfaction, leading to a positive perception of the product and brand.

Improved safety: Easy-to-understand instructions minimize the risk of accidents or misuse, promoting user safety.

Reduced support inquiries: When instructions are clear, users are less likely to require additional assistance or contact customer support.

Global market accessibility: By following ISO guidelines, manufacturers can produce instructions that are universally understandable, facilitating entry into international markets.

In conclusion, ISO-TR 30326:2013 serves as a valuable resource for creating easy-to-understand instructions. By following its guidelines, manufacturers can ensure user satisfaction, promote safety, and expand their market reach.