What is BS EN ISO 9013:2021 ?

Title: What is BS EN ISO 9013:2021 and BS EN ISO 20361:2014? A Comprehensive Guide

In today's fast-paced technology world, standards play a significant role in ensuring efficiency, compatibility, and safety. Two such standards that have gained significant attention are BS ISO 9013:2021 and BS EN ISO 20361:201In this article, we will provide a comprehensive guide to these two important standards, exploring their purpose, key elements, and how they can be useful for software developers, maintainers, and users.

What is BS ISO 9013:2021?

BS ISO 9013:2021 is a standard that focuses on human-centered design processes for interactive systems. It provides guidelines and requirements for designing software, websites, and other interactive products that are efficient, effective, and satisfying for users. The standard is essential as it recognizes the significance of user experience (UX) in the success of technological products.

The purpose of BS ISO 9013:2021 is to ensure that interactive systems are designed with a strong emphasis on meeting user needs, goals, and expectations. It aims to improve the user experience of software products by focusing on the aspects that are crucial in ensuring user satisfaction, such as usability, accessibility, and consistency.

BS EN ISO 20361:2014

BS EN ISO 20361:2014 is a technical standard that pertains to the documentation of computer programs and software systems. It outlines the requirements for writing clear and concise software documentation, which plays a crucial role in facilitating proper understanding and effective communication among developers, users, and other stakeholders.

The purpose of BS EN ISO 20361:2014 is to enhance the clarity and consistency of software documentation, enabling developers, maintainers, and users to comprehend and utilize the software effectively. The standard provides guidelines on various aspects of documentation, including structure, content, style, and presentation.

Key Elements of BS EN ISO 20361:2014

BS EN ISO 20361:2014 is built upon several key elements that are essential for effective software documentation. These elements include:

Clarity: The standard emphasizes the importance of clear and concise language in software documentation. It recommends using simple, clear, and natural language to communicate with users, stakeholders, and developers.

Consistency: The standard advocates for the use of a consistent format and structure for software documentation. This consistency helps users to easily understand and use the software.

Contextual information: The standard emphasizes the importance of providing contextual information about the software, such as the purpose of the software, the functions it provides, and any limitations or issues that users should be aware of.

User-centered design: The standard encourages the use of user-centered design principles in software documentation. This approach focuses on understanding the needs and goals of the users and designing the documentation to meet their needs.

Accessibility: The standard recognizes the importance of accessibility in software documentation. It recommends providing clear and concise information about the software's accessibility features and how users can access the software's functionality.

Conclusion

BS ISO 9013:2021 and BS EN ISO 20361:2014 are two important standards that can be useful for software developers, maintainers, and users. By following the guidelines and requirements outlined in these standards, software products can be designed to be more user-friendly, accessible, and effective.