What is EN ISO 20635:2021?

EN ISO 20635:2021 is an international standard that provides guidelines for writing easy-to-understand technical articles. It outlines the principles and requirements for creating clear and concise technical documentation to enhance accessibility and readability. In this article, we will explore the key aspects of EN ISO 20635:2021 and how it can improve the quality of technical writing.

Understanding the Scope and Purpose

The scope of EN ISO 20635:2021 is to establish a set of rules and recommendations for producing technical articles that are accessible and comprehensible to a wide range of readers, regardless of their technical background. Its purpose is to ensure that information is presented in a logical and structured manner, using plain language and visual aids where necessary.

The standard emphasizes the importance of clearly defining the target audience and adapting the content accordingly. It encourages writers to anticipate the readers' needs and knowledge levels, avoiding unnecessary jargon or assumptions. By following these guidelines, technical writers can create documentation that is user-friendly and promotes better understanding.

Key Principles and Requirements

EN ISO 20635:2021 highlights several key principles for effective technical writing:

Clarity: Use simple and precise language that is easily understood by the intended audience. Avoid excessive use of technical terms or acronyms without proper explanation.

Structure: Organize the article in a logical sequence with clear headings and subheadings. Use bullet points, tables, or diagrams to present complex information in a concise and visually appealing way.

Accuracy: Ensure the information provided is accurate and up-to-date. Cite credible sources when necessary and validate any claims or statements made in the article.

Consistency: Maintain consistency in terminology, formatting, and style throughout the article. Use a consistent tone to create coherence and avoid confusing or conflicting information.

Benefits and Impact

Implementing the guidelines outlined in EN ISO 20635:2021 can have several benefits for technical writers and their readers:

Improved readability: By using plain language and clear visuals, technical articles become more accessible to a wider audience. This reduces the risk of misinterpretation and improves overall comprehension.

Enhanced user experience: Well-structured technical documentation allows users to find the information they need quickly and efficiently. This improves their overall experience and reduces frustration.

Increased efficiency: Following standardized guidelines helps writers streamline their writing process. It provides a framework to work with, saving time and effort in producing clear and concise content.

Overall, EN ISO 20635:2021 plays a crucial role in improving the quality and accessibility of technical articles. By adopting its principles and requirements, technical writers can create documentation that is informative, user-friendly, and caters to the needs of diverse audiences.