What is BS EN 16713-2020?

In this comprehensive technical article, we will delve into the details of BS EN 16713-2020 and explore its significance in today's technological landscape.

The Scope of BS EN 16713-2020

BS EN 16713-2020, also known as the "Standard for Technical Documentation of Computers and Computer-Based Systems," outlines the requirements for creating and maintaining technical documents related to computers and computer-based systems. The standard focuses on various aspects of documentation, including content, structure, and presentation.

The scope of BS EN 16713-2020 encompasses a wide range of technical documents, such as user manuals, installation guides, system specifications, and maintenance instructions. It provides guidelines for document authors to create informative and consistent materials that are user-friendly and accessible to a broad audience.

The Key Elements of BS EN 16713-2020

BS EN 16713-2020 emphasizes certain key elements that should be considered when developing technical documentation:

Clarity and Accuracy: The standard stresses the importance of clear and accurate information. Authors should use concise language, precise terminology, and avoid ambiguities to ensure that users can understand and follow instructions effectively.

Structural Consistency: The standard encourages a consistent structure across different types of technical documents. This consistency helps users navigate through the materials more easily, find relevant information quickly, and enhances their overall experience.

Visual Presentation: BS EN 16713-2020 recommends employing visual aids, such as illustrations, diagrams, and tables, to enhance understanding. Visual elements can often convey complex concepts more efficiently than words alone.

Translation and Localization: The standard recognizes the need for translating technical documents into different languages and adapting them to local cultures. It provides guidelines to ensure that translated versions maintain the same level of clarity, accuracy, and usability as the original documents.

The Benefits of BS EN 16713-2020 Compliance

Adhering to BS EN 16713-2020 brings several benefits to organizations and users alike:

User Satisfaction: Well-documented systems allow users to understand and utilize products or services efficiently, leading to increased satisfaction and positive user experiences.

Reduced Support Costs: Clear and accurate documentation can minimize user confusion and reduce support requests. This leads to lower support costs for organizations.

International Reach: By following the guidelines provided by the standard, organizations can create documentation that can be easily translated and localized, enabling them to reach a broader international audience.

Compliance and Liability: Adherence to BS EN 16713-2020 demonstrates commitment to quality, compliance, and safety standards, reducing liability risks for organizations.

In conclusion, BS EN 16713-2020 is a valuable standard that outlines the best practices for creating technical documents related to computers and computer-based systems. By following the guidelines set forth in this standard, organizations can enhance user experiences, reduce support costs, expand their reach, and mitigate potential liabilities.