Technical Articles

What is ISO-IEC 18035:2021?

In this article, we will explore the significance and purpose of ISO-IEC 18035:2021, which is a technical standard established by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). This standard provides guidelines and recommendations for the creation and management of accessible ICT products and services.

The Importance of ISO-IEC 18035:2021

ISO-IEC 18035:2021 plays a crucial role in ensuring that information and communication technologies (ICTs) are accessible to all individuals, including those with disabilities. Accessibility is a fundamental right, and this standard promotes equal access to digital platforms, applications, and services regardless of a person's abilities or impairments.

This standard serves as a guide for organizations, developers, and designers to create inclusive digital solutions that cater to the needs of diverse users. It covers aspects such as websites, software, mobile applications, electronic documents, e-books, and multimedia content, among others.

The Key Features of ISO-IEC 18035:2021

ISO-IEC 18035:2021 outlines several key features that contribute to the accessibility of ICT products and services. These include:

Accessibility Guidelines: The standard provides detailed guidelines on how to design, develop, and maintain accessibility features in digital products, ensuring compatibility with assistive technologies and facilitating user-friendly interactions.

Usability Testing: It emphasizes the importance of conducting usability testing with individuals who have disabilities during the design and development stages to identify and address any accessibility barriers or challenges.

Alternative Formats: The standard recommends providing content in alternative formats (such as audio descriptions or transcripts) to accommodate users with sensory impairments.

Support for Multiple Disabilities: ISO-IEC 18035:2021 recognizes that people may have multiple disabilities and encourages developers to consider these factors when creating accessible ICT solutions.

The Benefits of Implementing ISO-IEC 18035:2021

Implementing ISO-IEC 18035:2021 brings several advantages to organizations and users alike. Firstly, it helps organizations adhere to legal requirements related to accessibility standards and regulations, avoiding potential lawsuits and penalties.

Secondly, incorporating accessibility from the early stages of product development ensures a wider reach and target audience, enhancing customer satisfaction and market competitiveness.

Moreover, by making digital platforms and services accessible, organizations contribute to a more inclusive society, breaking down societal barriers and empowering individuals with disabilities to fully participate in the digital world.

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