What is EN ISO 31139:2018?

EN ISO 31139:2018, also known as the European Standard for Technical Documentation criteria for the organization of information in products with electronic and electrical equipment, provides guidelines for creating clear and comprehensive technical documentation. It aims to enhance communication between manufacturers, suppliers, and end-users, ensuring that important safety, operating, and maintenance information is easily accessible.

The Scope and Importance of EN ISO 31139:2018

This standard applies to all types of equipment that require written instructions, such as household appliances, industrial machinery, medical devices, and more. It outlines the structure and content requirements for user manuals, installation guides, and other technical documents. By setting a common framework, EN ISO 31139:2018 improves the quality and consistency of technical information provided to users.

Key Features and Benefits of EN ISO 31139:2018

One of the key features of EN ISO 31139:2018 is the emphasis on clear and concise language. Technical writers are encouraged to use plain and straightforward terms, avoiding jargon or complex phrases. This ensures that users of varying technical backgrounds can understand the information easily. The standard also highlights the importance of using visual aids, such as diagrams and illustrations, to enhance comprehension.

Moreover, EN ISO 31139:2018 promotes a systematic approach to documenting information. It suggests dividing technical documents into sections such as introduction, safety instructions, operation procedures, and troubleshooting. This logical arrangement makes it easier for users to navigate and find the specific information they need, saving time and reducing frustration.

Implementing EN ISO 31139:2018

To implement EN ISO 31139:2018 effectively, manufacturers and technical writers should undergo training to understand the standard's requirements fully. They should also establish clear processes and guidelines for creating technical documentation, ensuring consistent quality across all products.

Regular reviews and updates are essential to keep technical documents relevant and up-to-date as product features and technologies evolve. Manufacturers must also consider translation and localization requirements to effectively communicate with a global audience.

In conclusion, EN ISO 31139:2018 provides a framework for creating user-friendly and comprehensive technical documentation. By following its guidelines, manufacturers can improve communication with users, enhance safety, and ensure efficient use of their products.