What is EN 167942:2016?

EN 167942:2016 is a professional technical standard that specifies the requirements for writing and delivering high-quality technical documentation. It provides guidelines and recommendations for creating documentation that is clear, concise, accurate, and user-friendly. This standard is applicable to various industries and sectors, including engineering, manufacturing, software development, and more.

Benefits of EN 167942:2016

Implementing EN 167942:2016 brings several benefits to both organizations and end-users. Firstly, it enhances the overall quality of technical documentation, ensuring that information is presented in a systematic and organized manner. This makes it easier for users to understand and utilize the products or services being documented.

Secondly, complying with this standard improves customer satisfaction by providing them with comprehensive and easily accessible documentation. Clear and concise instructions reduce the chances of errors and misunderstandings, leading to improved user experience and fewer support requests.

Key Requirements of EN 167942:2016

EN 167942:2016 sets out specific requirements that technical writers should follow when creating documentation. These include:

Structuring the information logically, using clear headings, subheadings, and numbering systems.

Providing accurate and up-to-date information that is relevant to the target audience.

Using plain language and avoiding excessive technical jargon, acronyms, and abbreviations.

Ensuring consistency in terminology, style, and formatting throughout the document.

Including visual aids, such as diagrams and illustrations, to aid comprehension and provide clarity.

Addressing safety considerations, where applicable, to ensure proper and safe usage of products or services.

Providing clear instructions for installation, operation, maintenance, and troubleshooting.

Reviewing and revising documentation regularly to keep it up-to-date with product changes or advancements.

Conclusion

EN 167942:2016 is an essential standard that promotes the creation of effective technical documentation. By adhering to its guidelines and requirements, organizations can ensure that their documentation meets the highest quality standards and provides valuable information to end-users. Incorporating EN 167942:2016 not only benefits customers but also enhances overall user experience and reduces support costs.