What is EN ISO 15869:2019?

Introduction

The EN ISO 15869:2019 is an international standard that establishes guidelines for the development and implementation of quality management systems in technical documentation. This standard applies to organizations involved in the creation, production, and maintenance of various types of technical documents such as user manuals, installation guides, and service instructions.

Key Features of EN ISO 15869:2019

The EN ISO 15869:2019 standard outlines several key features that are crucial for the effective management of technical documentation projects:

Requirements for content management: The standard provides guidelines on how to manage the creation, storage, and retrieval of technical information. This includes establishing procedures for version control, document naming conventions, and change management.

Language and terminology: EN ISO 15869:2019 emphasizes the importance of using clear and concise language in technical documents. It also provides recommendations for managing terminology to ensure consistency and accuracy across different documents.

Guidance on document structure: The standard defines the typical structure of technical documents, including front matter (such as table of contents and preface), main body, and back matter (such as glossary and index). This helps users locate information quickly and navigate through the document efficiently.

Document review process: EN ISO 15869:2019 highlights the significance of a comprehensive review process to ensure the accuracy, completeness, and clarity of technical documents. It provides guidelines for conducting reviews at different stages of the document lifecycle.

Benefits of Implementing EN ISO 15869:2019

Adopting EN ISO 15869:2019 brings several benefits to organizations involved in technical documentation:

Enhanced quality: By following the guidelines set out in this standard, organizations can improve the quality of their technical documents. This leads to a better user experience and reduces the risk of errors or misunderstandings.

Improved efficiency: The standard promotes efficient practices in documenting, reviewing, and updating information. This helps organizations streamline their documentation processes, reduce duplication of effort, and save time and resources.

Consistency across documents: EN ISO 15869:2019 offers guidance on managing terminology and ensuring consistent language use. This helps maintain consistency across different technical documents, even when they are created by different authors or departments.

Compliance with international standards: Implementing EN ISO 15869:2019 can help organizations align with international best practices and meet customer expectations. It demonstrates a commitment to quality and professionalism in technical communication.

In conclusion, EN ISO 15869:2019 is an essential standard for organizations involved in technical documentation. It provides clear guidelines on content management, language use, document structure, and review processes. By implementing this standard, organizations can enhance the quality and efficiency of their technical documents, ensure consistency, and comply with international standards.